Zaufanie i nieufność w podejmowaniu decyzji

Andrzej K. Koźmiński, Dominika Latusek-Jurczak

Abstrakt


Od lat 90. w badaniach nad podejmowaniem decyzji w organizacjach zaufanie jest jednym z najchętniej podejmowanych zagadnień w badaniach empirycznych i analitycznych. Brakuje jednak podobnych badań nad pojęciem nieufności. Autorzy tekstu omawiają oba pojęcia w świetle istniejącej literatury i wskazują na możliwe przyczyny tej nierównowagi. Wykazują także, opierając się na istniejących badaniach empirycznych, że nieufność zasługuje na odrębną problematyzację i zerwanie z dotychczasowym jej rozumieniem – jako prostego przeciwieństwa zaufania.

Słowa kluczowe


zaufanie, nieufność, niepewność, heurystyka decyzyjna.

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